Zoom's Chief Technology Officer, Xuedong Huang, states the company has used Meta Platforms' Llama for three years, fine-tuning it for substantial cost savings. The company now employs a combination of Anthropic, OpenAI, and open models to achieve a balance of intelligence and efficiency.
Companies are adopting a tiered AI model strategy, paying premiums for frontier intelligence while leveraging fine-tuned open-weight models for cost efficiency.